These conditions of use are entered into on the one hand by any individual or legal entity wishing to make a purchase from the kit-survie.org website and hereinafter referred to as “the buyer”. And on the other hand by Kit-Survie.org, headquartered at 570 rue de Solesmes 59213 Vendegies-sur-Écaillon (France), registered under SIREN number 507783785 hereinafter referred to as Kit-Survie.org.
Purpose of these conditions
The purpose of the present conditions of sale is to define the contractual relationship between the purchaser and Kit-Survie.org, and the conditions applicable to all purchases made through the Kit-Survie.org e-commerce site, whether the purchaser is a professional or a private individual. The purchase of goods or services through the kit-survie. org website is subject to the buyer’s unreserved acceptance of these terms and conditions of sale.
These general conditions of sale shall prevail over any other general or special conditions not expressly approved by Kit-Survie.org. Kit-Survie.org also reserves the right to modify its terms and conditions of sale at any time. The applicable conditions will then be those in force at the date of the order placed by the buyer.
Characteristics of services and products offered by Kit-Survie.org
The products and services offered are those listed in the catalog published on the kit-survie.org website. These products and services are available while stocks last.
The photographs in the Kit-Survie.org catalog are non-contractual and cannot guarantee perfect similarity with the products on sale, particularly as regards colors, which are subject to variation.
Price list
The prices shown in the Kit-Survie.org catalog are inclusive of all taxes in euros and include the value-added tax (VAT) applicable on the day the order is placed. Any change in the VAT rate may be reflected in the prices. Kit-Survie.org reserves the right to modify its prices at any time, it being understood however that the price appearing in the catalog at the time of the order will be the only one applicable to the purchaser. Catalog prices do not include delivery charges.
Geographical areas served
The distribution of products and services presented on kit-survie.org is reserved for buyers residing on the European continent and in the European Economic Area. Both conditions must be met for delivery to be possible.
Order on Kit-Survie.org
Buyers wishing to purchase a product or service must :
- Fill in the identification form with all the details requested, or log in to your customer account if you have one;
- Fill in the online shopping cart, adding all the references of the products or services you have chosen;
- Confirm your order after checking it and accepting the general sales conditions.
- Confirm your order and pay according to the terms and conditions.
Confirmation of an order implies acceptance of these terms and conditions of sale, acknowledgement of full knowledge of them, and waiver of the right to invoke one’s own terms and conditions of purchase or any other terms and conditions. All the data provided and the recorded confirmation will constitute proof of the transaction. Confirmation will constitute signature and acceptance of the operations carried out. The seller will send an e-mail confirming that the order has been registered and confirming that the order has been dispatched with a tracking number.
Terms of payment
The price is payable at the time of order or shipment, depending on the method of payment chosen (indicated at the time of payment).
Payments will be made by credit card, using a secure system that uses SSL (Secure Socket Layer) so that information transmitted is encrypted by software and no third party can read it during transport on the network.
The buyer’s account will be debited at the time of order for the amount of the products and, where applicable, delivery charges.
Delivery and shipping times
All products are stored in the Kit-Survie.org warehouse in France.
Orders are dispatched on the day they are placed, at the latest the following day. They are sent by lettre suivie or Colissimo (La Poste services in France) depending on the number and weight of items. This is to enable delivery within 3 days for France and 5 days for other countries, excluding any delays by La Poste beyond the control of Kit-Survie.org.
Deliveries are made to the address indicated on the order form, which can only be within the agreed geographical area. The risks are borne by the purchaser from the moment the products leave the premises of Kit-Survie.org.
Delivery times are given as an indication only; if they exceed thirty days from the order date, the sales contract may be cancelled and the purchaser reimbursed. In the event of damage in transit, a reasoned protest must be made to the carrier within three days of delivery.
Withdrawal
Purchasers who are non-professional individuals are entitled to the withdrawal period provided for by the law of their country. To exercise your right of withdrawal, please contact Kit-Survie.org using the contact form on the site or by e-mail at [email protected].
Thereafter, the product must be returned to Kit-Survie.org within 30 days, for exchange or refund without penalty, with the exception of return shipping costs, which remain the responsibility of the customer.
Refunds will only be made if the product and its packaging are intact.
Vendor liability and intellectual property
The seller, in the online sales process, is only bound by an obligation of means, and cannot be held liable for any damage resulting from the use of the Internet network, such as loss of data, intrusion, virus, service interruption or other involuntary problems.
Intellectual property
All elements of the Kit-Survie.org website. are and remain the exclusive intellectual property of Kit-Survie.org.
No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site whether software, visual or audio.
After-sales service
Kit-Survie.org customer service is available by e-mail at [email protected].
Our team will be delighted to answer your questions about survival equipment.
Personal data
In accordance with the French Data Protection Act of January 6, 1978, personal data relating to purchasers may be processed automatically. Kit-Survie.org reserves the right to collect information about purchasers, including by using cookies, and, if it so wishes, to pass on the information collected to commercial partners. Browsing Kit-Survie.org implies acceptance of the collection and use of cookies.
Buyers may object to the disclosure of their details by notifying Kit-Survie.org. Likewise, users have the right to access and rectify data concerning them, in accordance with the law of January 6, 1978. The automated processing of information, including the management of site users’ e-mail addresses, has been declared (n°1787089) to the Commission Nationale Informatique et Liberté (CNIL).
Archiving / Proof
Kit-Survie.org. will archive order forms and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the French Civil Code. The computerized records of Kit-Survie.org will be considered by the parties as proof of communications, orders, payments and transactions between the parties.
Dispute resolution
These terms and conditions are governed by French law. In the event of a dispute, the competent courts of Paris shall have jurisdiction, notwithstanding multiple defendants or the introduction of third parties.
